PLEASE READ CAREFULLY: THESE TERMS AND CONDITIONS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER (SECTION 10) WHICH AFFECT YOUR RIGHTS RELATED TO DISPUTES WITH Silver Wolf Holdings, Inc. EXCEPT WHERE PROHIBITED BY LAW, BY USING ANY Silver Wolf Holdings, Inc SERVICES, INCLUDING PURCHASING PRODUCTS, ACCESSING THE WEBSITES, OR SUBSCRIBING TO EMAIL COMMUNICATIONS, YOU AGREE THAT DISPUTES WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION. IF YOU DO NOT AGREE TO THESE TERMS, IMMEDIATELY CEASE USE OF ALL Silver Wolf Holdings, Inc SERVICES AND CONTACT US TO OPT OUT OF EMAIL COMMUNICATIONS.

General Acceptance
By accessing or using the Websites or Services, you agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and all applicable federal, state, and local laws, including those of Florida, where we operate. You represent that you are at least 21 years of age and legally capable of entering into binding contracts.

Purchasing Process
Payment: All payments are processed at the time the order is placed. You agree to pay the quoted price, including shipping costs displayed in the cart.

Compliance with Laws: You are solely responsible for knowing and complying with all applicable federal, state, and local laws regarding the purchase, possession, use, transfer, or transportation of firearms, ammunition, magazines, or other products in your jurisdiction.

Customer Acknowledgments: By placing an order, you affirm:

You are at least 21 years of age (for firearms, ammunition, or magazines).

You are not violating any local, state, or federal laws by purchasing from Silver Wolf Holdings, Inc.

You are not under indictment or convicted of a felony or any crime punishable by imprisonment for more than one year.

You are not a fugitive from justice, an unlawful user of controlled substances, adjudicated mentally defective, committed to a mental institution, discharged dishonorably from the Armed Forces, subject to a domestic violence restraining order, or convicted of a misdemeanor crime of domestic violence.

You have not renounced U.S. citizenship and are not an illegal or nonimmigrant alien.

You will not export defense articles, including night vision equipment, without proper licenses per the International Traffic in Arms Regulations (ITAR), Title 22, Code of Federal Regulations, Parts 120–130.

You will not sell ammunition to minors.

Order Cancellation
Customer Cancellation: You may cancel an order prior to shipment by contacting Customer Service at support@silverwolfholdings.net or 352-421-5006 (Monday–Friday, 9 AM–5 PM CST), providing the order number. A full refund will be issued for cancellations before shipment. Firearm orders canceled incur a 15% cancellation fee. No cancellations are permitted after shipment (see Return Policies).

Silver Wolf Holdings, Inc Cancellation: We may cancel orders if required information (e.g., FOID, FFL dealer transfer details, address verification) is not provided within 5 business days after two contact attempts. Canceled orders receive store credit issued to the provided email address. We reserve the right to cancel orders for non-compliance with these Terms, issuing store credit for the full purchase amount.

Return Policies
Eligible Returns: Returns or exchanges are accepted for products that are:

Unused, in original unopened manufacturer’s packaging.

Accompanied by the original receipt.

Returned within 90 days of purchase.

Defective Products: Defective products (manufacturer’s defects) will be exchanged for a similar model per the manufacturer’s warranty. Returns for defective or damaged products receive a refund or store credit.

Non-Returnable Items: Firearms, ammunition, body armor, night vision, and barrels cannot be returned or exchanged unless defective. Clothing cannot be returned if worn, washed, or missing manufacturer’s tags.

Return Process: Submit return requests to support@silverwolfholdings.net
, including pictures documenting any damage or defects for defective product claims.

Changing Orders
To add or modify an order, contact Customer Service via email (support@silverwolfholdings.net
) or phone (636-244-3424) before shipment. Cancellations followed by new orders are subject to the Order Cancellation Policy.

Errors and Omissions
We strive for accuracy but are not liable for typographical errors or pricing mistakes. If a price seems incorrect (e.g., a $2,000 item listed for $2.00), contact Customer Service (636-244-3424, Monday–Friday, 9 AM–5 PM CST, or support@silverwolfholdings.net
) to verify before purchase. For confirmed pricing errors, we will cancel the order and issue a full refund. You agree to hold us harmless for any losses arising from such errors.

Shipping Restrictions
Customer Responsibility: You are solely responsible for compliance with federal, state, and local laws regarding the purchase and receipt of products, including firearms, ammunition, and magazines.

Shipping Methods: We ship via tracked UPS, FedEx, USPS, or LTL freight within the contiguous United States. Lead times are specified on product pages (business days exclude federal holidays). Some ammunition orders require a signature unless you request otherwise before shipment.

Ammunition Restrictions:

Will Not Ship: Alaska, Connecticut (without a valid pistol/revolver permit or long gun eligibility certificate), Massachusetts, New York City (five boroughs), Washington, D.C., or outside the U.S.

California: See updated policy here

Hawaii: Contact Customer Service to confirm availability.

Illinois: No shipments to Chicago; other areas require a FOID card and state ID.

New Jersey: Requires a Firearms Purchaser Identification Card.

No shipments to P.O. Boxes for ammunition or night vision.

Firearms: Shipped only to valid FFL dealers. You are responsible for knowing state laws, FFL transfer fees, and ensuring the FFL receives the transfer. Returned firearms due to FFL refusal or failure to receive incur customer responsibility for costs.

Magazine Restrictions:

10-Round Limit: California, Connecticut (with permit), Maryland, New Jersey, New York, Rhode Island, Washington, D.C.

Other Limits: Colorado (15 rounds), Illinois (varies by city/county, e.g., 10–16 rounds), Massachusetts (10 rounds for pistols, 5 rounds for semi-automatic rifles/shotguns), Vermont (10 rounds for long guns, 15 rounds for pistols), Washington (10 rounds).

Stun Guns/Tasers Restrictions:

Illegal States: Hawaii, Illinois (with restrictions), Massachusetts, Michigan (except TASER devices with tracking), New Jersey, New York, Rhode Island, Washington, D.C.

Illegal Cities/Counties: Annapolis, Baltimore, Baltimore County (MD), Chicago (IL), Crawford County (IA), Philadelphia (PA).

Privacy and Data Use
Data Collection and Sale: By using our Services, you acknowledge that we collect, process, and may sell personal data to industry partners in compliance with applicable laws, including the Data Privacy Act and Florida’s consumer protection laws. Our Privacy Policy details data collection, use, and sharing practices. You consent to such practices by using our Services or providing your data.

Liability Limitation: To the fullest extent permitted by law, you agree that Silver Wolf Holdings, Inc is not liable for any claims, damages, or losses arising from the collection, use, or sale of your personal data, provided we comply with applicable data protection laws. You waive any claims against us related to data breaches or third-party misuse of data sold by us, except in cases of our gross negligence or willful misconduct.

Email Marketing and Communications
CAN-SPAM Compliance: Our email marketing complies with the CAN-SPAM Act, including providing clear opt-out mechanisms and accurate sender information. By providing your email address, you consent to receive marketing communications, including promotional emails and newsletters.

Opt-Out: You may unsubscribe from marketing emails by following the opt-out link in any email or contacting support@silverwolfholdings.net
. Transactional emails (e.g., order confirmations) will continue as necessary.

Liability Limitation: You agree that Silver Wolf Holdings, Inc is not liable for any claims, damages, or losses arising from:

Receipt of marketing emails, provided we comply with the CAN-SPAM Act.

Errors, typos, or inaccuracies in email content, including pricing or product descriptions, unless resulting from our gross negligence or willful misconduct.

Third-party actions related to email campaigns (e.g., spam filters or email provider issues).

Indemnification: You agree to indemnify and hold harmless Silver Wolf Holdings, Inc from any claims or liabilities arising from your failure to opt out of communications or misuse of our email content.

Advertising and False Advertising
Accuracy: We strive to ensure accuracy in all advertising, including email and social media promotions. However, we are not liable for typographical errors, pricing mistakes, or inaccuracies in promotional materials unless they result from our gross negligence or willful misconduct.

Liability Limitation: You waive any claims against Silver Wolf Holdings, Inc for losses or damages arising from reliance on advertising content, including errors in pricing or product descriptions. For verified errors, we will cancel affected orders and issue a full refund or store credit, at our discretion.

Indemnification: You agree to indemnify and hold harmless Silver Wolf Holdings, Inc from claims arising from your reliance on or distribution of our advertising materials.

Release of Liability and Indemnification
Product Use: As a retailer, Silver Wolf Holdings, Inc sells products designed, manufactured, and tested by third parties. You acknowledge that we are not liable for claims or damages arising from product use, storage, or transportation, including breaches of warranty (express or implied, including merchantability or fitness for purpose).

Information Use: We disclaim liability for the accuracy of information provided through our Services or the consequences of your use of such information.

Indemnification: You agree to release, hold harmless, indemnify, and defend Silver Wolf Holdings, Inc, its owners, agents, officers, and employees from any claims, damages, civil liability, or criminal prosecution arising from:

Your purchase, use, storage, or transportation of products.

Misrepresentation of your eligibility under the Customer Agreement (Section 2).

Your use or reliance on information provided by us.

Third-party claims related to your actions or use of our Services or products.

Governing Law: These Terms, your use of the Services, and any disputes are governed exclusively by Missouri law, without regard to conflict of law principles.

Disputes, Binding Arbitration, and Class Action Waiver
Disputes: This section applies to all disputes between you and Silver Wolf Holdings, Inc (or its agents, affiliates, or vendors) related to the Services, Websites, or these Terms, except for claims involving trade secret misappropriation, patent infringement, copyright infringement, or trademark infringement/dilution, which must be resolved in court.

Binding Arbitration: Disputes will be resolved through binding, individual arbitration under the Federal Arbitration Act (9 U.S.C. § 1 et seq.), administered by the American Arbitration Association (AAA) per its Commercial or Consumer Arbitration Rules (www.adr.org
). The arbitrator has exclusive authority to resolve disputes regarding these Terms’ interpretation, applicability, or enforceability. Arbitration awards are binding and may be entered as judgments in any court.

Dispute Notice: Before arbitration, you or we must send a Dispute Notice to the other party, including name, address, contact information, facts of the dispute, and relief requested. Send notices to Silver Wolf Holdings, Inc at 4551 NW 44TH AVE, OCALA FL 34482. If unresolved within 60 days, arbitration may commence.

Small Claims: You may file individual actions in small claims court within your jurisdiction, provided they remain in that court.

Class Action Waiver: You and Silver Wolf Holdings, Inc agree to bring disputes only in an individual capacity, not as a plaintiff or class member in any class or representative proceeding. Arbitrators may not consolidate claims without all parties’ consent.

Arbitration Procedure: Arbitration follows AAA Rules, with a single neutral arbitrator selected jointly. The arbitrator may grant any relief available in court. Discovery of non-privileged information is permitted. Arbitration fees are governed by AAA Rules, with Silver Wolf Holdings, Inc reimbursing fees for claims under $10,000 if you prevail.

Opt-Out: You may opt out of arbitration and class action waiver within 30 days of accepting these Terms by sending a written letter to the Silver Wolf Holdings, Inc Notice Address with your name, address, and opt-out request.

Severability: If any provision in this section is unenforceable, it will be severed, but the class action waiver’s unenforceability voids this entire section. This section survives termination of these Terms.

Intellectual Property
Copyright: All content on the Websites is copyrighted by Silver Wolf Holdings, Inc dba Silver Wolf Holdings, Inc. Unauthorized harvesting, scraping, or copying is prohibited.

Trademarks: “Merica Ammunition” is a registered trademark with the U.S. Patent and Trademark Office. Unauthorized use is prohibited.

Limitation of Liability
To the fullest extent permitted by law, Silver Wolf Holdings, Inc, its owners, agents, officers, and employees are not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

Your use of the Services or products.

Errors, omissions, or inaccuracies in pricing, product descriptions, or advertising.

Data collection, use, or sale, except in cases of gross negligence or willful misconduct.

Email marketing or social media communications, provided we comply with applicable laws.

Mobile Terms

Arbitration and Class Action Waiver

PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS. ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO YOUR USE OF Silver Wolf Holdings, Inc SERVICE WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN COURT.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other Federal or state statute, regulation, or legal or equitable theory to the fullest extent permitted by law. You and Silver Wolf Holdings, Inc hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND Silver Wolf Holdings, Inc ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND Silver Wolf Holdings, Inc AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

You and Silver Wolf Holdings, Inc are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. Silver Wolf Holdings, Inc, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA’s Rules regarding costs and payment apply.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

Amendments
We may update these Terms at our discretion. Material changes will be notified via email or Website posting. You have 30 days from notification to opt out of arbitration amendments by sending a written letter to the Silver Wolf Holdings, Inc Notice Address. Continued use after updates constitutes acceptance.

Contact Information
For questions or support, contact:

Email: support@silverwolfholdings.net

Phone: 352-421-5006 (Monday–Friday, 9 AM–5 PM CST)
Address: 4551 NW 44TH AVE Ocala, FL 34482